Print Industry Insights & Solutions

Press System Service Contracts vs. Pay-As-You-Go Technical Support

Posted by Kevin Conrad on May 6, 2015 3:42:21 PM

 

You’ve recently purchased new equipment to go on your printing press. This equipment is a key element in your process - helping improve quality, reduce waste and downtime, so you can get the most out of your operation. Sure, it likely came with a 12-month warranty, but what happens once this warranty runs out? Can your business run the risk of press downtime or be able to provide product without the automation your processes rely on or can you invest in a proactive solution that will help minimize these risks? 

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Topics: Service Programs, Finance, Chromere Color Management

Remote Access: The Cheapest Way You Can Minimize Press Downtime

Posted by Tony Rassel on Apr 30, 2015 3:42:00 PM

 

It’s the middle of a shift and your press goes down. The headquarters for your service provider is on the other side of the globe where it’s the middle of the night. Sounds like you’ll be wasting a lot of time and money. Thankfully, your service technician has remote access to your system. 

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Topics: Maintenance, Service Programs

How to Reduce Installation Time of Your Color Control System

Posted by Ranjan Singh on Mar 23, 2015 8:49:00 AM

 

You’ve bought your new control system and no doubt want it up and running so you can be well on your way to reaping the ROI. A few simple steps can be taken to make this process seamless and to maximize the value added steps of the install.

 

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Topics: Service Programs, Chromere Color Management

How Can I Judge If There Is Any Value In A Service Agreement?

Posted by Karl Fritchen on Mar 17, 2015 10:16:58 AM

 

Service agreements come in all shapes and sizes. The best way to identify the value of a service agreement is to first identify the day-to-day needs of your business and potential requirements down the road. Once you determine that, you can work with your supplier to find a plan that meets your needs and that your business can fully utilize.

 

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Topics: Maintenance, Service Programs